You will get an email confirmation as soon as we confirm you on our calendar. Expect to receive an SMS remider ahead of your appointment date and time.

We can collect cash/check after your cleaning is complete and you are fully satisfied. We also accept payment via credit card. Once your cleaning is completed, you will receive an invoice via email so you can pay online with either your credit or debit card.

No. If you would like to add extra areas/tasks not listed on the checklist, please contact us and we can discuss additional add-ons and the cost.

Our cancellation and rescheduling policy is pretty lenient. All we ask is for a 48-hour advance notice via phone, text or email. Please note that cancellations made within 48 hours of the scheduled service may incure a reschedule or cancellation fee of 50% of the agreed rate. If we are unable to access your home upon arrival or if we are turned away at the door, a cancellation/lockout fee equal to half (50%) of the amount of your agreed rate will be charged.

No, you do not need to worry about cleaning supplies and equipment. Our cleaners will bring all that is required to complete the job correctly.

One of the best things you can do is make sure there is as little clutter as possible. The cleaners will need to have access to surfaces to clean and if they are covered up by too much clutter, they may be inaccessible.

It's completely up to you. If you're not going to be home, make sure you let us know how to access your home. In addition, all of our cleaners are covered with general liability insurance. This makes for a safe and delightful and peace of mind experience.

All our cleaners are our trained employees, not subcontractors like most national service provider use. We go through proper vetting and legal hiring process that include interviews, experience evaluations, and comprehensive background checks.